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Contributed By: Caregiver Sherry

When I speak with seniors such as client Margaret (above), I talk softly and clearly, with an even tone.  For those who have difficulty with hearing, sometimes I may increase my volume, but I never shout.  I don't want to scare them or hurt their pride.  Most importantly, I make sure I have the person's attention and verify that they heard what was said, especially where safety is concerned.