Contributed By: Caregiver Sherry
When I speak with seniors such as client Margaret (above), I talk softly and clearly, with an even tone. For those who have difficulty with hearing, sometimes I may increase my volume, but I never shout. I don't want to scare them or hurt their pride. Most importantly, I make sure I have the person's attention and verify that they heard what was said, especially where safety is concerned.
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